States

How to Talk to a Human about Sales Tax in Every State

by Jennifer Dunn

State sales tax phone numbers to call

In our Sales Tax for eCommerce Sellers Group on Facebook, an eCommerce seller with a specific question sometimes has no choice but to contact his or her state’s taxing authority. This can be easier said than done. State customer service phone numbers can be hard to find, and then callers can be directed through a maze of options before getting your answer.

To make your life a little easier when calling your state’s taxing authority, we put together this list. Find the state you need to call below and follow the steps to get to an actual helpful human who can answer your sales tax questions.

Alabama
Phone Number: 334-242-1170
Press 3 for Sales Tax, then 2 for Other, then hold for a Representative.

Arizona
Phone Number: 602-255-3381
Press 1 for English, then 9 for the next available Representative.

Arkansas
Phone Number: 501-682-7104
A Representative immediately picks up!

California
Phone Number: 800-400-7115
Press 1 for English, then 7 for the Main Menu, then 2 for Sales & Use Tax, then 8 for All Other Questions.

Colorado
Phone Number: 303-238-7378
Press 4 for Sales Tax & More, then 0 to speak to a Sales Tax Expert.

Connecticut
Phone Number: 860-297-5962
Press 5 for a Representative, then 2 for Sales Tax, then choose from 3 more options to get someone for your specific problem.

District of Columbia
Phone Number: 202-727-4829
Press 6 for Business Tax, then 4 for Business Tax.

Florida
Phone Number: 800-352-3671
Press 1 for English, then 2 for general information on taxes. (You can also try pressing 0 after pressing 1 for English. This 0 is a hidden option that doesn’t always work!)

Georgia
Phone Number: 877-423-6711
Press 1 for Business, then 1 for Account Status, then 1 for Sales Tax Questions.

Hawaii
Phone Number: 808-587-4242
Press 1 for Touchtone, then 0 for a Representative.

Idaho
Phone Number: 800-972-7660
Press 0 for a Representative, or just hold the line.

Illinois
Phone Number: 800-732-8866
Say “”Agent,”” then say “”Sales Tax,”” then say your Illinois Tax ID, (or say, “”I don’t have it”” to bypass this option).

Indiana
Phone Number: 317-233-4015
Press 7 for Business Tax Questions, then 7 for All Other Questions, then you can either choose your Tax ID type and enter it, or you can bypass the Tax ID option by holding through 3 full repetitions of the Identification menu.

Iowa
Phone Number: 800-367-3388
Press 4 for Tax Questions, then 2 for Sales and Use Tax.

Kansas
Phone Number: 785-368-8222
Press 5 for Other Tax Representative, then 2 for Sales and Use Tax Representative.

Kentucky
Phone Number: 502-564-5170
Press 1 for Sales and Use Tax.

Louisiana
Phone Number: 855-307-3893
Press 2 for Business Tax, then 3 for Other Business Questions.

Maine
Phone Number: 207-624-9693
This is a number specific for the Sales Tax Division, so you can listen to all the various options or just press 4 for “All Other Calls.”

Maryland
Phone Number: 800-638-2937
Press 1 for English, then 3 for Business.

Massachusetts
Phone Number: 617-887-6367
Press 2 for All Other Tax Types, then 4 for Other, then 2 for Other.

Michigan
Phone Number: 517-373-3200
Press 3 for Sales Tax, then 3 for Sales Tax, then 4 for All Other Questions, then choose to either enter your Tax ID or hold to bypass this option.

Minnesota
Phone Number: 651-296-6181
Say or press 5 for Other Sales Tax Options.

Mississippi
Phone Number: 601-923-7015
Press 4 for All Other Sales and Use Tax Questions.

Missouri
Phone Number: 573-751-4450
A Receptionist answers, immediately. Ask to be transferred to the Sales Tax Division.

Nebraska
Phone Number: 402‑471‑5729
Say “”Business Tax”” or press 2, then say “”Other Options”” or press 5, enter your Tax ID or hold for a Representative

Nevada
Phone Number: 866-962-3707
Press 5 to speak to a Sales Tax Examiner.

New Jersey
Phone Number: 609-292-6400
Press 5 for Sales Tax and Other Business Questions. Be prepared to wait!

New Mexico
Phone Number: 505-827-0832
Listen for the correct option or press 0 for an operator.

New York
Phone Number: 518-485-2889
Press 1 for English, then 3 for Other, then 4 for Other.

North Carolina
Phone Number: 877-252-3052
Press 1 for English, then 4 for All Other Inquiries, then 2 for General Business Taxes, then 0 for Further Assistance, then enter your Tax ID or press 3 to bypass this option.

North Dakota
Phone Number: 701-328-1246
A Representative immediately picks up!

Ohio
Phone Number: 888-405-4039
Press 2 for Sales & Use Tax, then 3 for Sales Tax Questions, then either enter your Tax ID, or press 2 to bypass this option.

Oklahoma
Phone Number: 405-521-3160
Press 0 to speak to a Representative.

Pennsylvania
Phone Number: 717-787-1064
Press 0# or enter your Tax ID, then 1 to confirm, then 3 for Sales & Use Tax.

Rhode Island
Phone Number: 401-574-8955
Press 2 for Sales & Use Tax.

South Carolina
Phone Number: 803-898-5000
Press 4 for Sales Tax, then 2 for General Information.

South Dakota
Phone Number: 800-829-9188
Press 1 for Sales Tax.

Tennessee
Phone Number: 615-253-0600
Press 2 for Sales Tax, then hold for an Agent.

Texas
Phone Number: 800-252-5555
Press *(star) to bypass the Tax ID option, then 0 for an Agent.

Utah
Phone Number: 800-662-4335
Press 0, then 2 for General Tax.

Vermont
Phone Number: 802-828-2551
Hold the line for the first available Agent.

Virginia
Phone Number: 804-367-8037
Press 4 for an Agent, then 1 for Sales Tax.

Washington
Phone Number: 800-647-7706
Press 1 for touchtone, then 0 for a Tax Specialist, then 7 for Other, and then enter your Tax ID, or press 0 to bypass this option.

West Virginia
Phone Number: 800-982-8297
Hold the line for the first available Agent.

Wisconsin
Phone Number: 608-266-2776
Press 3 for Sales Tax Info, then 8 for All Other Questions, then enter your Tax ID or press 4 to bypass this option.

Wyoming
Phone Number: 307-777-5200
A Representative immediately picks up!

This information was accurate as of the publish date of this post. If a phone number or menu shortcut doesn’t work for you, please let us know in the comments.

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