Sales Tax 101

Sales Taxies 2018! Which state will take home the gold?

by Jennifer Dunn

2018 Sales Tax Awards TaxJar

Academy Awards will honor (or snub) Hollywood’s best this weekend, but before we sit down to watch beautiful people collect Oscars it’s time for our very own awards ceremony – the Sales Taxies!

Every year we keep an eye on state sales tax departments to find the cream of the crop. Do you agree with this year’s Sales Taxies? Did we leave off a state that should have won a Sales Taxy? Or get one totally wrong? Let us know in the comments!

And the award goes to:

💻 Best Sales Tax Website: Massachusetts 💻

Massachusetts updated their Sales and Use Tax Website from plain to beautiful and functional. The new guide is easy to read, and best of all, has navigation options that actually make sense to sellers who are visiting the site trying to find a quick answer to a sales tax question. Good work, Bay State!

Massachusetts TaxJar Sales Taxy 2018

Bonus award: As a company that relies on customer feedback, we appreciate the Massachusetts Department of Revenue prominently displaying their “Tell us What You Think” option. 👏 👏 👏

👩‍💻 Best Sales Tax Downloadable: Kansas 👩‍💻

You can find the answer to every Kansas sales tax question you could ever possibly think of in this downloadable Kansas Sales Tax and Compensating Use Tax Guide.

  • Who needs to collect sales tax in Kansas? ✅
  • Which rate should I collect? ✅
  • What if I run a rural fire department? You are covered!

And while this guide sports a pretty boring name, they amply make up for that by using a sample retailer who goes by the fabulous name of Joe Diamond. Way to get sales tax compliant, Joe! 💎

🎬 Best Sales Tax Filing Video: New Jersey 🎬

New Jersey’s new animated video guide on how to file a New Jersey sales tax return manages to walk retailers through filing a New Jersey sales tax return in under 2 minutes. And it looks gorgeous while doing it! We imagine many New Jersey manual sales tax filers have found filing a New Jersey sales tax return just a little easier with the help of this new video.

⭐️Above and Beyond Customer Service: Wisconsin⭐️

We were thrilled to receive this Sales Tax nomination from a member of our Sales Tax for eCommerce Sellers Facebook Group.
Wisconsin TaxJar Sales Tax 2018

Some state customer service representatives can be more helpful than others. (And we get it – sometimes their hands are tied by rules and regulations.) But this Wisconsin rep went above and beyond the call of duty to help an international seller get registered to collect sales tax in the U.S. That’s a gold star in our book!

And that concludes the Sales Taxies for this year! How’d we do? Did we leave off a Sales Taxy? Or get one totally wrong? Let us know in the comments! And if you’d like to nominate a state for a Sales Taxy for 2019, feel free to reach out to

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